FAQ

Frequently Asked Questions

Got a question? We’ve answered some of the most common queries about our services, bookings, and cleaning standards.

What areas do you cover?

We’re based in Croydon and proudly serve residential and commercial clients within a 20-mile radius — including South London, Purley, Mitcham, Thornton Heath, Sutton, and nearby areas.

How can I book a cleaning service?

You can easily book through our website by filling out our online quote or booking form. We’ll confirm your appointment details and send a reminder before your scheduled clean.

Do you bring your own cleaning supplies and equipment?

Yes! Our team arrives fully equipped with professional-grade, eco-friendly products and tools to ensure an efficient and sustainable clea

Are your cleaners insured and vetted?

Absolutely. Every member of our team is thoroughly vetted, insured, and trained to meet our high standards of safety and professionalism.

What’s included in your cleaning services?

Each service is customized to your needs. Whether it’s domestic, commercial, or deep cleaning, we cover all major areas — kitchens, bathrooms, floors, and surfaces — for a complete clean.

Can I book a regular cleaning schedule?

Yes, we offer flexible plans for weekly, bi-weekly, or monthly cleaning. Regular clients also enjoy consistent service with the same trusted cleaner where possible.

What if I need to reschedule or cancel my booking?

No problem — just let us know at least 24 hours in advance. We’ll happily adjust your appointment with no extra charge.

FAQ